Questions, answered
Everything you might want to know about Bound, the reading experience, and your monthly story.
About Bound
What is Bound?
Bound is a monthly reading membership built around one carefully chosen book, a monthly theme, and the time to really be with a story.
Each month, members receive their book together with a few thoughtful details designed to make reading feel like a ritual.
You can also experience Bound through The Bound Box, our standalone reading experience.
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What is the difference between the Membership and The Bound Box?
The Bound Membership is a recurring monthly reading experience for those who want to make reading part of their routine.
The Bound Box is a one-time Bound experience. It includes the month's selected book and the elements that accompany it, without a recurring membership commitment.
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Does each month have a theme?
Yes. Each month begins with a theme — an idea, question or feeling that gives the reading experience a little more depth.
The theme guides our book selection and the details that accompany it, creating a quiet thread through the month's experience.
It's not a reading assignment. It's simply an invitation to look a little closer.
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Is the book a surprise?
Yes. The title stays secret until your Bound arrives.
We share the month's theme, but keep the book under wraps so you can discover the story without expectations.
Because the same story is chosen for everyone each month, there is a chance you may have already read it. That's part of the blind experience.
A little mystery is part of the ritual.
The Reading Experience
How does the membership work?
Each month, we choose one story worth slowing down for.
Your book arrives together with the elements of the Bound reading ritual — an Invitation, Bookmark, Reading Note and Bound Tag — giving you a little structure around the experience of reading.
The membership renews monthly, so there is always another story waiting for you.
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Do I have to finish the book within the month?
Not at all.
The month is an invitation, not a deadline. Read at your own pace, return to the story when you want to, and make the ritual your own.
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What is the Bound Room?
The Bound Room is our private online reading space for members.
It's a place to share thoughts, questions and discoveries around the month's story, and to connect with other Bound readers.
Access to the Bound Room is exclusive to active members.
Sharing Bound
Can I refer a friend to Bound?
Yes.
Every Bound customer has a personal referral code that they can share with someone they'd like to introduce to Bound.
Your friend receives €5 off their first Bound Box or Membership. Once their first purchase is completed and isn't refunded, you'll receive €5 as a thank you from us.
Orders & delivery
Can I buy The Bound Box without becoming a member?
Yes.
The Bound Box can be purchased separately, so you can experience Bound without committing to a monthly membership.
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What comes with a Bound Box?
Each Bound Box includes the selected book together with the elements of our reading ritual:
- an Invitation
- a Bookmark
- a Reading Note
- a Bound Tag
The exact details may vary slightly from month to month depending on the book and the experience we've created around it.
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When will my order arrive?
Bound Boxes are prepared and dispatched during the last week of each month, so that your story arrives before the beginning of the following month.
You'll receive a shipping confirmation when your order has been dispatched, with tracking information where available.
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Where does Bound ship?
Bound currently ships within the Netherlands and the European Union.
Shipping within the Netherlands is free. A flat-rate shipping fee applies to EU destinations and will be shown at checkout.
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What if my order arrives damaged?
We take care in preparing every Bound order.
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible through our Contact page and include your order number and, where possible, photographs of the issue.
We'll assess the situation and arrange an appropriate solution in accordance with your statutory consumer rights.
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Can I return my order?
Yes. For online purchases, EU consumer law generally gives you a 14-day right of withdrawal without needing to provide a reason. For physical goods, the period generally begins when you receive the order.
Please see our Shipping & Returns page for the full process and conditions.
Membership
Can I cancel my membership?
Yes.
Your Bound Membership renews monthly.
To avoid the next month's renewal, please cancel your membership by the 15th of the current month.
If you cancel after the 15th, the cancellation will generally apply to the following month's renewal.
This does not affect any statutory right of withdrawal or other consumer rights that may apply. Online subscriptions are generally covered by the 14-day withdrawal period, subject to applicable rules and exceptions.
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When does my membership ship?
Your monthly Bound is prepared and dispatched during the last week of each month, so that your story is with you before the first of the following month.
Still have a question?
I have another question. How can I reach you?
We're always happy to hear from you.
If your question isn't answered here, head to our Contact page and send us a message.
We'll get back to you as soon as we can.