Shipping policy
Shipping Policy
Shipping
Bound sends carefully prepared physical books and reading materials directly to you.
Netherlands
Standard delivery within the Netherlands is free of charge.
Orders are shipped to the delivery address provided at checkout. Please make sure your address is complete and accurate, as Bound cannot be responsible for delays or failed delivery caused by an incorrect or incomplete address.
European Union
Bound ships to selected destinations within the European Union.
Standard shipping to other EU countries is charged at a flat rate of €10 per order. The applicable shipping cost is shown at checkout before you complete your purchase.
Delivery times may vary depending on the destination and the carrier.
Bound Membership
Bound Membership includes one Bound Box each month.
Membership orders follow Bound's monthly reading rhythm. Members who join by the monthly cut-off receive the next Bound edition.
Each monthly Bound Box is prepared and dispatched to the delivery address associated with your membership.
Delivery
Once your order has been dispatched, delivery is handled by the relevant postal or delivery service.
Delivery times can vary due to weekends, public holidays, carrier delays, or circumstances outside Bound's control.
If your order has not arrived within a reasonable period, please contact us at hello@boundreadingclub.com with your order number and delivery details so that we can help.
Damaged or incorrect deliveries
If your Bound Box arrives damaged, defective, or is not what you ordered, please contact us at hello@boundreadingclub.com as soon as reasonably possible.
Please include your order number and, where helpful, photographs of the package and its contents.
For faulty, damaged or incorrectly supplied products, Bound will cover reasonable return costs and provide the remedy required under applicable consumer law. Please see our Returns & Refunds policy for further information.
Address changes
Please check your delivery address carefully before completing your order.
For Bound Membership, if you need to change your delivery address, please update your details before the monthly order is prepared. We cannot guarantee that an address change can be made once an order has entered the fulfilment process.
Questions about your delivery
For any questions about shipping or delivery, please contact:
Bound Reading Club
hello@boundreadingclub.com